With heavy snow in the forecast for the east coast this week, we’re hard at work getting ready so we can help you stay connected, no matter what Mother Nature might throw at us. As soon as severe storms hit the radar, preparations begin so our teams can support our customers by responding quickly to […]
Five WiFi tips for learning, working from home
A WiFi network is the backbone of modern households. Today, with so many families learning and working from home, it’s more important than ever to understand your home WiFi network. We asked our local “WiFi Doctor,” Comcast Senior Technical Operations Manager Ken Sedberry, to share five simple tips to help families improve the health of […]
How to stay connected during severe weather
Living on the east coast, we know how unpredictable the weather can be – no matter the season. That’s why we want to help you stay connected so you are ready for whatever Mother Nature throws your way, especially in the event severe weather impacts commercial power. As soon as severe storms hit the radar, preparations begin […]
The Digital Experience: Ultimate Control of Your Home WiFi Network
In our last “The Digital Experience” post, we highlighted the Xfinity MyAccount app, which is a one-stop-shop customers can use to control all aspects of their account, right from the palm of their hand. Another way we’re giving customers more control is Xfinity xFi, a new and personalized WiFi experience. We live in a world […]
More than half of parents have been told by their children to put away their phones during dinner
Comcast Study Shows Families Overwhelmingly Want Dinnertime to be Screen-Free and Some Even Unplug Their Modems to Limit Their Children’s Wi-Fi Access “Pause Device” is Now Comcast’s Most Popular, Home Wi-Fi Control Feature A new Comcast survey released today shows that parents across the country are almost unanimous in their belief that disconnecting from devices […]