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Comcast Philadelphia & New Jersey

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Stay Connected During Winter Storm Gail

3 months ago

severe weather warning

With heavy snow in the forecast for the east coast this week, we’re hard at work getting ready so we can help you stay connected, no matter what Mother Nature might throw at us. As soon as severe storms hit the radar, preparations begin so our teams can support our customers by responding quickly to […]

Filed Under: Customer Experience
Tagged With: 2020, Customer Experience, Severe Weather, Stay connected, Storm Ready, Xfinity Connect, Xfinity MyAccount, Xfinity Stream, Xfinity WiFi, Xfinity xFi

Five WiFi tips for learning, working from home

5 months ago

A WiFi network is the backbone of modern households. Today, with so many families learning and working from home, it’s more important than ever to understand your home WiFi network. We asked our local “WiFi Doctor,” Comcast Senior Technical Operations Manager Ken Sedberry, to share five simple tips to help families improve the health of […]

Filed Under: Customer Experience
Tagged With: Customer Experience, Remote Learning, WiFi, WiFi Doctor, WiFi Tips, Xfinity xFi

Comcast Unveils New Northeast Philadelphia Xfinity Retail Store Location

6 months ago

Interior of an Xfinity Store

Comcast announced the official opening of a new Xfinity Retail Store, located in the Northeast Shopping Center in Philadelphia. This new location replaces the nearby Roosevelt Mall store, which opened back in 2014. There are now 13 Xfinity Retail Store throughout Greater Philadelphia – five in Philadelphia County alone – designed entirely around the needs […]

Filed Under: Customer Experience
Tagged With: 2020, Customer Experience, Northeast Philly, Philadelphia, Store opening, Xfinity Retail Store

Comcast Unveils Second Interactive Xfinity Retail Store in Gloucester County

6 months ago

An Xfinity Store team member assists a customer

Comcast announced the official opening of a new Xfinity Retail Store, located outside the Deptford Mall. The 17th Xfinity Retail Store to open in New Jersey, it follows Comcast’s new, interactive model, and is designed entirely around the needs and feedback of Comcast customers. This 4,000 square-foot center provides customers an immersive destination to discover […]

Filed Under: Customer Experience
Tagged With: 2020, Customer Experience, Deptford Mall, Gloucester County, grand opening, New Jersey, Xfinity Retail Store

Local Employees: Shining a light on the helpers in challenging times

9 months ago

Comcast employees.

During this unprecedented time, our employees – like many of our customers and neighbors – have learned to adapt and lean into a changing work environment. The unwavering goal of our technicians has been to keep our customers connected to the vital services they need to work and learn from home, while protecting our customers […]

Filed Under: Customer Experience
Tagged With: Comcast Business, Comcast Freedom Region, Coronavirus, COVID19, Customer Experience, Employees

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Community Investment

Comcast, Trenton Organizations Launch WiFi-Connected “Lift Zones” to Assist Low-Income Students

1 month ago

Comcast has announced the opening of four WiFi-connected Lift Zones at the Catholic Youth Organization of Mercer County and Boys & Girls Clubs of … Read More...

Customer Experience

A Look Back at 2020: Our Year in Review

3 months ago

Across the company and here in the Greater Philadelphia Area, every year we invest in our network, our products, and the communities where we live and work. … Read More...

Comcast Business

Comcast Partners with City of Chester to Revitalize Business Corridor

3 weeks ago

Comcast Business is partnering with the City of Chester to help revitalize the town’s business corridor by investing nearly $1 million to extend its internet … Read More...

Events

A member of the armed forces holds an American flag.

A Veterans Day Special Salute – 200 American Flags Retired

1 year ago

Comcast is committed to supporting veterans and the broader military community – both inside the company and out. One example is our Veterans Network Employee … Read More...

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