Comcast’s Support for the Community During the New Jersey Wildfire 

Comcast is responding quickly to the Jones Road Wildfire in New Jersey as it continues to evolve.  The safety of our employees and customers is our first priority and we are closely monitoring for any infrastructure damage that could impact services.

In an effort to keep impacted families and emergency personnel connected, Comcast has opened more than 10,000 Xfinity WiFi hotspots in Ocean County, NJ, for customers and non-customers alike.

How to Get Connected 

For a map of public Xfinity WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks, and businesses, visit Xfinity.com/wifi. 

When a hotspot is within range, select the “xfinitywifi” network on a device’s list of available networks and launch a browser. Sign-in options will appear for both Xfinity customers and non-customers. 

Xfinity Internet customers can sign in with their account credentials and they will automatically connect to Xfinity WiFi hotspots in their range in the future. Alternatively, they can download the Xfinity WiFi Hotspots app and sign in with their account credentials. 

Non-Xfinity Internet subscribers need to look for the “Get Connected” section and agree to the Terms and Conditions to be connected. Non-customers can renew their complimentary sessions every two hours while the hotspots are open. 

In addition, residents are welcome to stop by our Toms River, NJ Xfinity Store or any local Xfinity Store to charge wireless devices. Note that store hours could be impacted by further evacuations and closures. 

We will continue to monitor the progress of the fire and provide updates to our response efforts.