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Comcast unveils first interactive Xfinity Retail Store in Somerset County

February 16, 2022

Comcast announced the opening of a new Xfinity Retail Store in Hillsborough, NJ, located in the Hillsborough Promenade shopping center. There are now 19 Xfinity Retail Stores throughout New Jersey. This investment provides an immersive destination where customers can experience the full suite of Xfinity products and interact with retail representatives.

The opening of the more than 2,260 square-foot center is part of Comcast’s multi-year strategy to transform the customer experience; the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs.

“Our newest Xfinity Store in Hillsborough is an important part of our ongoing effort to provide an excellent customer experience,” said Freedom Region Senior Vice President Dennis Mathew. “A welcoming space to learn more about our products in an expansive, thoughtfully-designed store is what customers expect from a technology leader like Comcast.”

Xfinity stores are designed strategically by product area —Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet – so our customers can see our industry-leading products in action.

  • Xfinity Mobile is a key part of Xfinity stores – customers can purchase new mobile phones, iPads and Apple Watches or bring their own Apple or Samsung devices (qualifying models) and choose a flexible data plan based on their individual needs – electing to pay by the gig or choose unlimited.
  • Discover xFi, the Xfinity personalized home WiFi experience, and learn how to view and control network devices through the app, site or voice remote in the Xfinity Internet zone.
  • X1, our video platform, is the ultimate entertainment experience. Customers can try the voice remote and see how X1 works firsthand.
  • The Connected Home Zone section showcases how Xfinity Home combines the best of home security and automation into one simple experience – customers can learn how they can control an increasing number of IoT devices from their phone, tablet or Xfinity Home touchscreen.

In addition to product demonstrations, customers can ask our experts about their current services or devices, learn how Xfinity apps make it easy to manage their account, sign up for all Xfinity services, return or acquire equipment and purchase accessories for mobile devices like cases, screen protectors and power supplies as well as smart accessories for the home. Time-saving features like self-serve bill pay and a queuing system allows customers to explore the store instead of waiting in line for service. Customers can also go online to www.xfinity.com/support, click “Visit an Xfinity Store” and make an appointment.

The new Xfinity store is located at 315 US-206, Suite 906, Hillsborough Township, NJ. It is open seven days a week. For directions and store hours, click here.

Filed Under: Customer Experience
Tagged With: 2022, Customer Experience, February, Hillsborough, New Jersey, Store opening, Xfinity Retail Store

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