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Comcast Opens New Xfinity Retail Store in Burlington

January 5, 2022

Comcast announced the opening of a new Xfinity Retail Store in Burlington, NJ, located in the Wishing Well Plaza. There are now 18 Xfinity Retail Stores throughout New Jersey. This investment provides an immersive destination where customers can experience the Xfinity suite of products and interact with retail representatives.

The opening of the 3,000 square-foot center is part of Comcast’s multi-year strategy to transform the customer experience; the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs.

“Our newest Xfinity Store in Burlington is an important part of our ongoing effort to provide an excellent customer experience,” said Freedom Region Senior Vice President Dennis Mathew. “A welcoming space to learn more about our products in an expansive, thoughtfully-designed store is what customers expect from a technology leader like Comcast.

“Our team can demonstrate the unmatched video experiences on our X1 platform; how Xfinity xFi uses the fastest internet speeds and AI-powered security to transform the home WiFi experience; the Xfinity Flex streaming platform for broadband-only customers; a growing network of Xfinity Home smart home devices and services; and the advantages inherent in Xfinity Mobile,” added Mathew.

In addition to product demonstrations, customers can ask our experts about their current services or devices, learn how Xfinity apps make it easy to manage their account, sign up for all Xfinity services, return or acquire equipment and purchase accessories for mobile devices like cases, screen protectors and power supplies as well as smart accessories for the home. Time-saving features like self-serve bill pay and a queuing system allows customers to explore the store instead of waiting in line for service. Customers can also go online to www.xfinity.com/support, click “Visit an Xfinity Store” and make an appointment.

The new Xfinity store is located at 1817 Mount Holly Rd., Burlington, NJ. It is open seven days a week: Monday through Saturday, 10 a.m. to 7 p.m. and Sunday, noon to 5 p.m.

Filed Under: Customer Experience
Tagged With: 2022, Burlington, Customer Experience, January, New Jersey, Store opening, Xfinity Retail Store

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