Following a transformation of the former customer service center in Port Murray, Comcast announced the opening of Warren County’s first official Xfinity Retail Store. The 16th Xfinity Retail Store to open in New Jersey, it follows Comcast’s new, interactive model, and is designed entirely around the needs and feedback of Comcast customers.
The newly renovated, expanded center provides customers an immersive destination to discover and interact directly with the latest Xfinity products and services. The opening of new Xfinity stores is part of Comcast’s multi-year strategy to transform the customer experience; the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs.
The Warren County Xfinity Retail Store is still conveniently located off Port Murray Road and features trained and knowledgeable sales consultants, flat screen TVs, interactive iPads and a dedicated seating area for demonstrations of Xfinity products and apps.
Xfinity stores are designed strategically by product area —Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet – so our customers can see our industry-leading products in action.
- Xfinity Mobile is a key part of Xfinity stores – customers can purchase new mobile phones, iPads and Apple Watches or bring their own Apple or Samsung devices (qualifying models) and choose a flexible data plan based on their individual needs – electing to pay by the gig or choose unlimited.
- Discover xFi, the Xfinity personalized home WiFi experience, and learn how to view and control network devices through the app, site or voice remote in the Xfinity Internet zone.
- X1, our next generation video platform, is featured so customers can try the voice remote and see how X1 works firsthand.
- The Connected Home Zone section showcases how Xfinity Home combines the best of home security and automation into one simple experience – customers can learn how they can control an increasing number of IoT devices from their phone, tablet or Xfinity Home touchscreen.
In addition to the latest mobile devices and top-of-the-line mobile accessories, retail offerings at the Port Murray store includes Xfinity Home accessories and other merchandise that complements our services. Time-saving features like self-serve bill pay and a queuing system allows customers to explore the store instead of waiting in line for service.
“We are thrilled to continue to open Xfinity Retail Stores in the region and we look forward to opening more locations soon so that we can provide our customers with a more welcoming, efficient and interactive experience,” said Jim Samaha, senior vice president for Comcast’s Freedom Region. “As our offerings evolve and expand, we want to bring our customers an incredible shopping experience, which showcases the power and innovation of our Xfinity products and demonstrates how they work together.”
The new Xfinity Retail Store is located at 155 Port Murray Rd., Port Murray, NJ. It is open six days a week – Monday through Saturday from 9:30 a.m. to 6:30 p.m.