Comcast Increases Internet Speeds for Most Customers in Greater Philly and New Jersey
Comcast is increasing download speeds for some of our most popular Xfinity Internet packages for residential customers in the Northeast Division, from Maine through Virginia including Greater Philadelphia, New Jersey and Delaware. Download speeds for these popular tiers – including Performance, Performance Pro and Blast! – have increased by as much as 60-plus percent – all the better to power the rapidly-growing number of connected devices in homes.
About 85 percent of Internet customers in the Northeast Division subscribe to one of these tiers and will have their download speeds upgraded, whether they purchase Xfinity Internet on a stand-alone basis or as part of a package.
How to receive faster speeds
Over the next several weeks, eligible customers who lease a gateway from us will automatically receive the speed boosts. However, customers with compatible devices can also reboot their devices sooner to enable the speeds. It’s easy to power cycle a modem via Xfinity xFi, the Xfinity MyAccount app, or manually by physically unplugging the device, waiting a minute and plugging the power cable back in. Customers who purchased their own modems should check online to see if they need a new device that is capable of handling faster speeds.
More speed, coverage and control
The speed increases are just the latest in a series of moves we’re making to support growing demand for super-fast, high-capacity Internet connections that can handle not only the explosion of connected devices that are powering the smart home, but also offer a single platform to manage and protect them.
“Modern homes require fast Internet, wall-to-wall WiFi, and a way to manage the connectivity needs of the entire household,” said Jim Samaha, senior vice president for Comcast’s Freedom Region. “Faster speeds, combined with Xfinity xFi’s advanced WiFi coverage and controls, give our Internet customers an unmatched experience along with the tools to manage an expanding number of connected devices, apps and constantly-evolving technologies.”
Nationally, over the past four years and across our service area, we have quadrupled our overall network capacity and doubled our fiber miles, deployed gigabit speeds to more homes than any other Internet Service Provider, upgraded all of our speed tiers, and rolled out an entirely new class of gateways – the xFi Gateway and the xFi Advanced Gateway – that are designed for higher speeds and blanket most homes with great Wi-Fi coverage.
We also offer Xfinity xFi, a differentiated Internet experience giving customers more speed, the best in-home WiFi coverage, and easy-to-use controls over their home WiFi networks. With xFi, customers also can manage their children’s screen time and pause Internet access, as well as protect all their IoT and home automation devices from unwelcome security threats. XFi customers receive powerful all-in-one modems and Wi-Fi routers, that, when combined with xFi pods, can extend WiFi coverage to hard-to-reach rooms of virtually any home. Additionally, xFi customers receive complimentary access to the nation’s largest network of WiFi hotspots and five lines of Xfinity Mobile service to extend their Internet experience outside of the home.