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Comcast To Open State-Of-The-Art Call Center in Newark, Delaware

4 years ago

Comcast announced it has signed a 10-year lease for a 150,000 square-foot, Class A facility in New Castle County, Del. The call center, located within the Christiana Corporate Center at 400 Commerce Drive in Newark, will be a new home for more than 700 Comcast employees who support residential customers from across the Northeast, as […]

Filed Under: Customer Experience, Customer Service

Comcast Acquires Philly Tech Startup OneTwoSee

6 years ago

Comcast announced today that Philly tech startup OneTwoSee has joined the family! OneTwoSee provides real time sports stats and analytics, and has played an integral role in reengineering our X1 sports app. Initially launched to help fans check scores, standings, and schedules for games, OneTwoSee helped transform the sports app into an interactive and immersive […]

Filed Under: Customer Service, Featured, News, Uncategorized
Tagged With: #ComcastPhilly, Comcast Economic Impact, Comcast Innovation, OneTwoSee, startup, tech

Want to reduce robocalls? Check out Nomorobo (Free for Xfinity Voice customers)

6 years ago

We all know the drill: You just sit down to dinner or to watch your favorite show and the home phone rings. You don’t recognize the number and you immediately think: Uh-oh – Robo. Robocalls can be disruptive, and in some cases, illegal. So, in order to reduce the number of these calls coming to your home, […]

Filed Under: Customer Service, Featured, home page, News
Tagged With: #ComcastPhilly, comcast, customer service, Nomorobo, Xfinity Voice

Year in Review: More Value, Enhanced Services

7 years ago

By Frank Purcell, Comcast Senior Director of Marketing Every year, Comcast makes investments in our network and technology to give our customers additional value and more control to enjoy the entertainment and communications they want most – and the freedom to access their services and features anywhere, anytime. That means faster Internet, more free WiFi […]

Filed Under: Customer Service, Featured, Uncategorized
Tagged With: #ComcastPhilly

Driving Home an Improved Customer Experience

7 years ago

By: Jim Samaha, Senior Vice President, Comcast Freedom Region Continuing in our efforts to re-imagine the customer experience, I’m pleased to announce that renovations have been completed at our Center City customer service center located at 1351 South Columbus Boulevard in Philadelphia. The location now offers off-street parking for 40 cars, including five for customers […]

Filed Under: Community Relations, Customer Service, Featured, home page, News, Uncategorized
Tagged With: #ComcastPhilly, Columbus Boulevard, Comcast Economic Impact, Comcast Innovation, customer service, HIRING, xfinity, Xfinity retail, Xfinity Store

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Community Investment

Secondhand Clothes, Firsthand Experience: How Goodwill Is Transforming Adult Education in Philly and South Jersey

2 weeks ago

Our region faces a troubling education gap: While New Jersey boasts one of the nation’s highest percentages of PhDs (1.5%), about 10% of adults in the state … Read More...

Customer Experience

Comcast Expands High Speed Internet in Honey Brook Borough

4 days ago

Comcast announced the expansion of its smart, fast and reliable fiber-rich network throughout Honey Brook Borough, bringing its full suite of Xfinity and … Read More...

Comcast Business

Comcast RISE to Provide Additional $1 Million to Support Philadelphia Small Businesses

1 week ago

Since 2020, Comcast RISE has invested in the success of small businesses owned by people of color and women by providing valuable and practical support in the … Read More...

Events

A member of the armed forces holds an American flag.

A Veterans Day Special Salute – 200 American Flags Retired

3 years ago

Comcast is committed to supporting veterans and the broader military community – both inside the company and out. One example is our Veterans Network Employee … Read More...

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