Comcast Business Helps Serve up Chocolate Texts

Comcast Business today announced that ChocolateText™, an online marketing company that offers customers the opportunity to send custom messages made of handmade chocolate, relies on Comcast Business services to help offer a seamless customer experience from design to delivery.

True to its name and stemming from a concept to use chocolate as a business marketing tool, ChocolateText™ allows visitors to the site to fill slotted boxes with custom messages in 1-inch squares of chocolate. The company prides itself in providing top-quality Belgian chocolate, with each piece manufactured meticulously by hand into more than 100 characters – including letters, numbers, emojis and symbols – for customers to choose from when crafting their unique messages.

As a company that relies solely on online and phone orders, ChocolateText™ required a phone system and high-speed Internet that could also support increased bandwidth when sending and receiving high-res logos, images and order files. ChocolateText™ turned to Comcast Business to provide Business Internet and Comcast Business VoiceEdge™ solutions for an efficient and agile start-to-finish online and phone ordering process for its customers.

“In creating our patent-pending website, ChocolateText.com, to allow customers to send personalized messages in chocolate, we knew we needed a reliable provider that could meet the demand of our entirely web-based operation,” said David Little, President and Chocopreneur of ChocolateText.com. “Since partnering with Comcast Business, we’re now able to ensure our customers are met with quality, dependable service from the second they first visit our site or make a call to one of our customer service representatives.”

ChocolateText™ is a division of Nouveautes, Inc., a company that has been designing and creating edible promotional concepts for its business clients for more than 25 years. All products are manufactured and shipped directly from the company’s production facility in Fairfield to gourmet wordsmiths all over the United States.

“Online businesses like ChocolateText™, understand that to provide top-of-the-line customer experiences, you need the network and communications services to support that  superior product,” said Michael Louden, Vice President of Business Services for Comcast’s Freedom Region. “Now, to complement the design and delivery of its chocolate messages, ChocolateText™ has the internet and voice solutions it needs to provide outstanding, customer experiences every day.”

For more information, please visit the Comcast Business website.