Comcast Unveils First Interactive Xfinity Retail Store in Center City Philadelphia


Comcast announced the official opening of a new Xfinity Retail Store in Center City Philadelphia. The 11th Xfinity Retail Store in Greater Philadelphia, and the fifth to open in within City limits, it follows Comcast’s new, interactive model, and is designed entirely around the needs and feedback of Comcast customers.


Comcast recently celebrated the grand opening with a special ribbon-cutting ceremony with community leaders. Pictured left to right: Jennifer Bilotta, Vice President of Communications, Comcast; Mike Louden, Vice President of Business Services, Comcast; Carol Brooks Bryant, City of Philadelphia; Philadelphia Councilman At Large Allan Domb; Philadelphia Councilman Bobby Henon; Jim Samaha, Senior Vice President, Comcast; Nick Finochiaro, Store Manager, Center City Xfinity Retail Store; Carolyne Hannan, Vice President of Marketing, Comcast; Philadelphia Councilman Kenyatta Johnson; Philadelphia Councilman At Large David Oh; Chris Lawler, Vice President of Finance, Comcast; Karen McClendon, Vice President of Human Resources, Comcast; Stephanie Kosta, Vice President of Government Affairs, Comcast; and Robert Crossan, Vice President of Engineering, Comcast.  

This nearly 4,000 square-foot center provides customers an immersive destination to discover and interact directly with the latest Xfinity products and services. The opening of new Xfinity stores is part of Comcast’s multi-year strategy to transform the customer experience; the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs.

Philadelphia’s newest Xfinity Retail Store is conveniently located along Walnut Street and features trained and knowledgeable sales consultants, flat screen TVs, interactive iPads and a dedicated seating area for demonstrations of Xfinity products and apps.

Xfinity stores are designed strategically by product area —Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet – so our customers can see our industry-leading products in action.

  • Xfinity Mobile is a key part of Xfinity stores – customers can purchase new mobile phones, or bring their own Apple devices and choose a flexible data plan based on their individual needs – electing to pay by the gig or choose unlimited.
  • Discover xFi, the Xfinity personalized home WiFi experience, and learn how to view and control network devices through the app, site or voice remote in the Xfinity Internet zone.
  • X1, our next generation video platform, is featured in a living room environment, so customers can try the voice remote and see how X1 works firsthand.
  • The Connected Home Zone section showcases how Xfinity Home combines the best of home security and automation into one simple experience – customers can learn how they can control an increasing number of IoT devices from their phone, tablet or Xfinity Home touchscreen.

In addition to the latest mobile devices and top-of-the-line mobile accessories, retail offerings at the Center City store includes Xfinity Home accessories and other merchandise that complements our services. Time-saving features like self-serve bill pay and a queuing system allows customers to explore the store instead of waiting in line for service.

“We are thrilled to open our fifth Xfinity Retail Store in Philadelphia, and our first in Center City,” said Jim Samaha, senior vice president for Comcast’s Freedom Region. “These stores offer customers throughout our hometown an incredible shopping experience that showcases the power and innovation of our Xfinity products and how they work together to keep families connected and entertained.”

The region’s first Xfinity Retail Store, located near the Oxford Valley Mall in Langhorne, Pa., opened in 2012. Over the coming months more Xfinity Stores are scheduled to open in the region.

The new Xfinity Retail Store is located at 1429 Walnut Street, Philadelphia. It is open seven days a week – Monday through Saturday from 9 a.m. to 8 p.m., and Sunday from 11 a.m. to 6 p.m.




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