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Comcast Increasing Internet Speeds for Majority of Customers in Greater Philly and New Jersey

7 years ago

Comcast today announced it will increase the speed of its popular Blast! tier by almost 50 percent to 150 Mbps (formerly 105 Mbps) and introduce a new Performance Pro speed tier of 75 Mbps. New and existing customers who subscribe to many popular Xfinity Triple Play bundles will receive Performance Pro, tripling their download speeds from 25 Mbps to 75 Mbps. These latest increases demonstrate Comcast’s ongoing commitment to continue to increase speeds for its customers, as it has virtually every year for more than the past decade, to support the increasing number of Internet connected devices in the home.

“Today, our customers simultaneously connect to the Internet through multiple smartphones, tablets and
laptops, and whether it’s to stream, shop, video chat, upload photos or do homework, we’re committed to ensuring they get the best overall experience with blazing fast speeds and the most Wi-Fi coverage, all delivered over our state-of-the-art network,” said Kevin Casey, President of Comcast Cable’s Northeast Division, which includes 14 states from Maine to Virginia and the District of Columbia.

The new speeds and tiers will be available to the vast majority of new and existing customers in greater Philadelphia, New Jersey and northern Delaware by early August. Customers subscribing to eligible Triple Play bundles will receive the new, three-times faster Performance Pro speeds, and all new and existing customers with Blast! speed tiers, will have their speeds go from 105 Mbps to 150 Mbps. To get the new speeds, customers may need to re-start their modems. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. A list of approved modems can be found online here.

In addition to increasing speeds for its customers, Comcast continues to offer the fastest wireless gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 8.5 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map. Additionally, Comcast provides consumers with tips on how to create the best in-home WiFi experience, out of home WiFi experience and how to shop safely online.

“We’ve invested tens of billions of dollars to create a network that makes broadband widely available to the most homes, and allows us to continually deliver the fastest, most reliable Internet and Wi-Fi speeds in and out of the home,” continued Casey.

Comcast also takes its responsibility to provide a safe and secure online experience very seriously, offering a comprehensive security website that serves as an online resource to help customers protect themselves from spam, viruses and other online threats, and where they can learn about parental controls and ways to help protect children from cyber bullying, harassment and online predators. Comcast also provides Constant Guard, the most comprehensive online security suite, which includes Norton Security antivirus software, free to its Xfinity Internet customers.

Filed Under: Customer Service, Featured, home page, News
Tagged With: #ComcastPhilly, comcast, digital, Internet, Internet speeds

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